Support

Write to romulorgc@gmail.com. Tell us what you were doing, what you expected and what happened. Do not send children's names, photos of notices or other personal data by e-mail: describe the problem instead.

Common questions

• I changed phones. On the old phone open Settings and create a transfer code. On the new phone, before creating a family, enter the code. It works once and for 10 minutes.
• The invitation link does not work. Invitations are single-use and expire. Ask the person who invited you for a new one.
• A date came out wrong. Open the suggestion, pick the right date and approve. When a date can be read two ways, the app asks you to choose.
• The reading by AI is unavailable. You can keep going by hand: create the appointment or the task yourself.
• I don't get notifications. In Settings > Notifications, check the banner at the top and tap "Test". If the phone blocked them, turn them on in the phone Settings: on iPhone, Notifications > Mochilu; on Android, Apps > Mochilu > Notifications.
• I do not see something my family sees. Each role sees only what was shared with it. Ask a parent or guardian in the family.

Your data

To export or delete your data, see "Delete my data".